The return period, which is set as 10 days by, in general excludes days of product packing, shipment/dispatch, package transportation etc. The period for product(s) return starts from the date of product delivery. And, in general for most of your orders, our shipping partners/third-party courier companies take average 5-10 days for delivery after pickup (except for local Delhi/NCR customers, where products are delivered within 1-3 days of pickup approximately). Important: Currently, we do not ship through express delivery option. In such events, we might be forced to cancel your orders, and the amount you paid to (if any) will be refunded as per website’s refund policy. pandemic outbreak (COVID-19 lockdowns etc.), vehicle breakdowns, natural calamities like earthquake, hurricanes etc., others, might hinder your orders from being delivered for time unknown. Moreover, the ability of courier/shipping company(s) might get affected due to multiple contingencies e.g. Total orders received and/or excluding cancelled orders) from the date of product pickup, there are chances that some of the orders are delivered beyond the above timeline. While the most of your orders are delivered within a duration of 2 - 7 days(somewhere around 90% to 95% of strives to deliver all your orders well in time. In case of any doubt/query please feel free to talk to us on our helpline numbers. Please do not force/insist delivery man for opening the package, as it is against business ethics. Note:- Under No Circumstance Product Package will be Opened (on buyers request/instruction) by deliveryman at the time of shipment delivery. ships your orders through different shipping companies operating in India like FedEx, Bluedart, Delhivery, XpressBees, Gati, e-Kart, Ecom Express, any many more. So, remember to place your orders before 10:00 AM to get assured same day pickup done by Courier Company ). The moment your order is packed in-house, it is scheduled for pickup by a third-party courier/shipping company ( Note: If you place an order after 10:00 AM then your order will be likely picked up by next day by a third-party courier/shipping company. Ensure time settings are correct.After receiving order from you online, processes the same further for packing and dispatch. Then tap Next.ġ4) Turn up the volume on your device and it will communicate securely with your camera.ġ5) Enter a password to protect your camera.ġ6) If you like, you change the default camera name to your own choosing. If not, please continue on to step 5.ĥ) Unscrew the Philips screws on the lower cover to access the reset button.ħ) To reset the camera, press and hold the reset button for 30 seconds until it flashes redĨ) Once the camera light is flashing green, please reconnect the camera.ġ0) Scan the QR code on the bottom of the camera.ġ2) Now enter the Wi-Fi password for the network you are connected to.ġ3) Confirm that the LED Indicator is flashing green. Then, reopen the app.Ĥ) Notice if the camera is ONLINE in the Defender Guard app. If the indicator light on your camera is SOLID GREEN but in the Defender Guard app you notice the camera is OFFLINE, please try the following steps:ġ) Disconnect the camera from power for 2 minutes.ģ) On your mobile device, refresh the Defender Guard app by closing it down completely. Please review the table below to learn more. When connecting your camera for the first time or if you experience connection issues, it is helpful to understand what the indicator lights mean.
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